Policy-driven automation
Set full, partial, fixed, or no-refund outcomes based on cancellation windows and service-level rules.
Wix App
Automated Booking Refunds
Automated Booking Refunds for Wix Bookings helps you apply cancellation refund policy automatically with consistent outcomes.
Who this app is for
This app is for Wix Bookings teams that want to reduce manual refund operations, enforce cancellation policy windows, and keep a clear audit trail of refunded, skipped, and simulated outcomes.
High-level overview
Automated Booking Refunds helps operations teams enforce Wix Bookings cancellation policy without hand-processing every refund. Configure rules once, validate behavior in simulation, and monitor outcomes in a dedicated dashboard.
Simulation before go-live
Validate outcomes safely in simulation mode before enabling live refund execution.
Operational visibility
Track refunded, skipped, and simulated outcomes with clear diagnostics for faster support and debugging.
Built for real operations
Designed for teams that want fewer manual tasks, consistent policy enforcement, and cleaner customer experience.
How it works
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Step 1
Define your policy
Set cancellation windows and refund outcomes aligned to your booking operations.
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Step 2
Validate in simulation
Review expected behavior before turning on live execution.
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Step 3
Go live with confidence
Track outcomes in refund history and use diagnostics to resolve edge cases quickly.
Built by Nomad Code
This app is built and maintained by Joe Derby at Nomad Code, with a focus on practical automation, maintainability, and clear support.
Learn more at nomad-code.dev.
FAQ
What does this app automate?
It automates refund handling for cancellation scenarios in Wix Bookings using your configured policy rules.
Can I test before enabling live refunds?
Yes. Simulation mode allows you to verify rule behavior first, then switch to live execution when you are ready.
Do I still have control over refunds?
Yes. The app applies your policy rules automatically, and your team retains operational control and oversight.
What happens when a refund is skipped?
The app records the skip reason and diagnostics in history so your team can quickly identify what happened and why.
Does the app store sensitive payment card data?
No. The app works with Wix APIs and operational metadata required for refund processing and diagnostics.
How do I get support?
Use the support portal at support.nomad-code.dev or email support@nomad-code.dev for help.
Terms and conditions
Automated Booking Refunds terms
By installing or using Automated Booking Refunds, you agree to the terms below.
1. Service scope
The app listens for relevant Wix Bookings cancellation events and applies refund decisions based on your configured rules. It may create refunds automatically through Wix APIs when automation is enabled and a booking is eligible.
2. Your responsibilities
You are responsible for your refund policy setup, rule assignments, simulation settings, and final business decisions. You should review outcomes in refund history and verify your settings before enabling live automation.
3. Data and permissions
The app processes booking and payment-related operational data needed to calculate and record refund outcomes. Event and attempt logs are stored for diagnostics and support. Full payment card numbers are not used or stored by this app.
4. Availability and changes
The app depends on Wix services and APIs. Features may be updated, improved, or deprecated over time to maintain reliability, security, and platform compatibility.
5. Liability
To the maximum extent permitted by law, the app is provided on an as-available basis. Nomad Code is not liable for indirect or consequential losses, including loss of revenue, profit, data, or goodwill arising from app use, misuse, configuration choices, or third-party platform interruptions.
6. Applicable platform terms
Your use of the app is also subject to applicable Wix terms, payment provider terms, and any legal obligations that apply to your business.
7. Governing law
These terms are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction for disputes related to these terms.
8. Contact
For support or terms questions, contact support@nomad-code.dev or use WhatsApp.
Need help or want access?
Check out our support page or contact us on WhatsApp.